By accessing material from this website you accept the terms of use specified below.


"Company" or "we" or "digdat" means digdat, a trading name of Anglian Water Services Limited, company number 2366656, registered address: Lancaster House, Lancaster Way, Ermine Business Park, Huntingdon, Cambridgeshire, PE29 6XU. digdat's principal place of trading is at Osprey House, 1 Percy Road, Huntingdon, PE29 6SZ.

"Service" means the digdat Connect service and the associated website.

"Customer" or "you" means the person, company, firm or other legal body using the Service, either for their own benefit, or as an agent on behalf of a third party.

General Terms and Conditions

digdat Connect is provided by digdat.

Your use of the digdat Connect Service is subject to these Terms of Use. Use of the Service constitutes acceptance of these Terms of Use. If these Terms of Use are not accepted in full, you must stop using this website and the Service immediately.

digdat reserves the right to change these Terms of Use at any time. Your continued use of the website after changes are posted constitutes your acceptance of the Terms of Use (as modified).

Availability and Use of the Service

digdat do not warrant (i) that access to this website or the Service will be uninterrupted or error-free, (ii) that defects will be corrected, or (iii) that the Service or server are free of viruses.

Access to the website may be suspended or terminated at any time without prior notice being given.

We will not be liable to you or any other third party if, for any reason, the Service is unavailable for any period of time. In accessing the website and or the Service, you agree to use it only for the intended purpose, which is to determine a list of relevant utility companies whom may have underground assets in the area. You should not rely on the Service solely in determining what utilities may be in the area and other sources of information should be used. You undertake not to use any information provided through this Service for any commercial purpose, you will only use the information for your personal use and you shall not resell any such information.

Using the Service does not give you ownership of any intellectual property rights in the Service or the content that you access. You must not remove, obscure or alter any legal notices displayed in or along with the Service.

Content of the Service

Although care has been taken to ensure the integrity of the Service, we do not accept any liability for loss of any kind incurred due to incorrect, incomplete or inaccurate information, or arising from the inability to use the Service or any material contained in it, or from any action or decision taken as a result of using the website.

Although we aim to update the information provided by this Service regularly, the information provided may be out of date at any given time, and we are under no obligation to update such material.

Warranties and Disclaimers

The Service is provided using a reasonable level of skill and care. Other than as expressly set out in these terms, the Company does not make any specific promises about the Service. For example, no commitment about the content within the Service, the specific functions of the Service or its reliability, availability or ability to meet your needs. In particular, you should not rely on this Service solely to determine what utilities may be in the area of your search, or the precise location of those utility services. You undertake not to use any information provided through this Service for any commercial purpose, you will only use the information for your personal use and you shall not resell any such information.

The Company provides the Service “as is” and all implied warranties are excluded including without limitation satisfactory quality, fitness for particular purpose, title and non-infringement. The express terms of this Agreement are in lieu of all warranties, conditions, undertakings, terms and obligations implied by statute, common law, trade usage, course of dealing or otherwise, all of which are hereby excluded to the fullest extent permitted by law.

digdat makes no representations about the suitability, reliability, timeliness or accuracy of the information, software, products and related graphics contained within this service. No liability of any kind whatsoever is accepted by digdat for any error or omission. The actual position of utility infrastructure and assets must be verified on site before any works are undertaken.

The Company does not warrant that the Service will meet your requirements or that the operation of the Service will be uninterrupted or error-free or that defects in the Service will be corrected. You shall use the Service at your own risk and in no event will the Company be liable to you in contract, in tort, negligence or otherwise (except in respect of personal injury or death resulting from the Company’s negligence) for any direct or indirect loss of profits, loss of revenue or loss of data, loss or damage to property or consequential loss, or indirect or special loss or damage of any kind arising from your use of or inability to use the Service or from errors or deficiencies in it. You agree that this is a reasonable limitation of liability taking into account that this Service is provided free of charge and other services that are available. If you do not accept this limitation, then you must not use this Service.

Trademark Information

The website and other intellectual property rights used to provide the Service is the property of the Company. All company, product or service names referenced in this website are used for identification purposes only and may be trademarks of their respective owners.

Each time you use the Service the Company grants you a personal, royalty-free, non-assignable and non-exclusive licence to use the Service. This licence is for the sole purpose of enabling you to use the Service in the manner permitted by these terms. You may not copy, modify, distribute, sell or lease any part of the Service or any information contained within it, nor may you reverse engineer or attempt to extract the source code of any software, unless you have the prior written consent of the Company.


The site uses analytics cookies. Please see our privacy policy for further details.

Governing Law and Jurisdiction

This website, excluding links, is controlled by Anglian Water Services Limited from its offices in the United Kingdom. These Terms and Conditions shall be governed by English law and all parties submit to the exclusive jurisdiction of the English courts.

These terms govern the relationship between the Company and you relating to the provision of the Services and the use of the website. They do not create any third party beneficiary rights.

If you do not comply with these Terms and the Company does not take action immediately, this doesn’t mean that any rights that the Company may have are being waived.

If a particular term is not enforceable, this will not affect the enforceability of any other terms.

Cookies - A Quick Summary

The digdat Connect site uses 3rd party analytics cookies throughout the site. Analytics cookies are optional and we provide you with the choice to either consent or opt out of the use of them when you visit the site. For further information on cookie use, see the below information.

Personal Information

Information sent via the digdat Connect contact form is not encrypted, and is sent at your own risk. Due to the nature of the Internet, it could be intercepted by third parties or delivered in error to parties other than the addressee.

Any personal information you provide to us will not be disclosed to any other third parties without your express permission. We may use your personal information for;

  • answering your queries;
  • internal record keeping;
  • product and service development; and
  • market research.

Your personal information may be shared across the members of the Anglian Water Group. We may also have to share your personal information with organisations acting on our behalf who will only use the information to provide that service. We may also share your personal information with a purchaser or potential purchaser of our business.

In some circumstances, we may have to disclose your personal information by law, because a court or the police or other law enforcement agency has asked us for it.

We would like to provide you with information about our products and services, and other information which we think you may find interesting. We may send you such information by post or email unless you have asked us not to. If at any time you do not want your information used for direct marketing purposes please contact 0800 085 8060.

Links to Third Party Sites

This site contains links to other websites. Please note that when you click on one of these links, you are moving onto another site. Once you have left our website, we cannot be held responsible for the content of other websites or the protection and privacy of any information which you provide to those websites. You should exercise caution and look at the privacy statement applicable to the website in question.

Use of cookies

This website uses analytics cookies to store information on a specific computer or device. A cookie is a text-only string of information which a website downloads to your computer or device and typically contains the name of the domain from which the cookie has come, the lifetime of the cookie and a value (usually a randomly-generated number).

Types of cookie on this site

This website uses Analytics cookies: These are third-party cookies, which are set by Google Analytics on our site. They enable us to analyse how you use this site so we can improve its content and the promotion of the site. Although we also consider this an important part of our service to you, we give you the chance to consent to receiving these cookies when you visit our site.

Analytics cookies can be either session cookies or persistent cookies (see the table below). Session cookies are not stored long-term and are not considered to be intrusive. Persistent cookies store a text file on your computer or device until, either it expires, or you delete any cookie files.

Cookies and your privacy

Analytics cookies are used to collect standard internet log information and visitor behaviour information in an anonymous form. This means that no personally identifiable information is collected about you unless you explicitly submit that information via a fill-in form on this site. The information (including your IP address) is transmitted to Google and used to compile aggregated statistical reports on website activity for this website only. Although your IP address is included in the information, this is used only to determine geographic location of visits. It is not linked to the identity of a computer or device.

Outlined below is a summary of the cookies used on this website:

Cookie name Cookie type Cookie purpose
_utma 3rd party persistent cookie - immediate expiry These cookies are used to collect standard Internet log and website visitor information in an anonymous form. This information is used to improve the site and its promotion.
_utmb 3rd party persistent cookie – 30 minute expiry
_utmc 3rd party session cookie
_utmz 3rd party persistent cookie - 6 months expiry
_qca 3rd party cookie session cookie

Managing cookies

All recent versions of popular browsers give users a level of control over cookies. For more information about controlling cookies in individual browsers, see "How to control cookies". For more information about deleting cookies in individual browsers, see "How to delete cookies".

Contact information

If you have any queries about this privacy policy, please contact us.

digdat Connect Terms of Use V2.0 - last updated 20th October 2014

© 2022 - digdat. The information provided on this site is collated from public sources made available by the relevant utility network operator. For further information please refer to our About Us section.